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Use Klaviyo with Jurni to show supported signup forms and pop-ups. Connecting the account, adding an inline form, and allowing a pop-up are separate steps. Complete the steps that match the experience you are building.

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Know which ID belongs where

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Find the IDs in Klaviyo

Company ID: open your Klaviyo account menu, then Settings → API keys. Copy the Public API Key / Site ID. This is the value Jurni calls Company ID. Do not create or paste a private API key. See Klaviyo’s API-key guide. Form ID: open Sign-up forms, select the intended Embed form, and open Targeting and behavior → Display. Under Embed Code, copy the identifier after klaviyo-form-, not the whole HTML block. Publish the form in Klaviyo. See Klaviyo’s embedded-form guide. The form determines its destination list and signup behavior in Klaviyo. A list ID, pop-up ID, and Company ID are not substitutes for the embedded Form ID.

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Connect Klaviyo to the shop

Open Settings → Integrations, find Klaviyo in Reviews & Pop-ups, enable it, enter the Company ID, and select Save Changes. Confirm you are connecting the account for the intended brand.

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Add an inline form

1

Prepare the intended form

Identify the embedded form you want to use in Klaviyo and copy its Form ID. Confirm that the form is ready for your campaign.
2

Add its page placement

In the Jurni editor, open Integrations, select the Klaviyo form section, and add it to the page.
3

Set the Form ID

Select the form element and enter its Form ID. The empty placeholder is not a live signup form.
4

Review and test

Adjust the surrounding layout, save the page, and test a submission on the intended live URL. Confirm the submission reaches the expected Klaviyo destination.
When no Form ID is set, the current form component displays a placeholder. Seeing that placeholder means there is still page-level configuration to complete, even when the shop’s Klaviyo connection is active.

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Allow or disable pop-ups

Open the experience’s editor Settings, then its pop-up controls. Choose whether Klaviyo should be enabled for that experience and save the choice. See Pop-up controls for the main switch and individual-provider behavior. A pop-up’s design and display rules belong to the provider configuration. Enabling Klaviyo in Jurni does not guarantee a pop-up on every visit. Review provider-side eligibility, campaign status, consent, and prior visitor interactions when testing.

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Shopify Pages and duplicate installations

A native Shopify Page uses the Shopify theme environment. Check whether Klaviyo is already installed through the theme or a Shopify app before adding another script. Test the actual /pages/ URL separately; a working Jurni subdomain preview does not prove the Shopify placement is configured correctly. Removing an inline form section does not disconnect Klaviyo from the shop. Disabling a Jurni pop-up control is not a universal switch for scripts installed through another loader.

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Troubleshooting

The placeholder remains: set the form element’s Form ID, not just the shop’s Company ID. The form area is empty: check the Company ID, Form ID, provider-side form configuration, consent, and the actual publishing environment. The form appears twice: check for duplicate sections or another installation in Custom Scripts, a tag manager, or the Shopify theme. A signup succeeds but does not appear where expected: verify the form’s destination in Klaviyo. A successful visual render is not proof that the intended list or follow-up flow is configured.

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