> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getjurni.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Free Shipping Offers

> Configure Jurni free-shipping eligibility by cart amount or item quantity and understand how the final shipping discount is enforced in Shopify.

For **Shopify-connected experiences**, a Free Shipping offer tells the supported Jurni cart when to show the free-shipping promotion. **Shopify must also provide the actual free-shipping rate or discount at checkout.**

## Configure the offer

<Steps>
  <Step title="Create a Free Shipping offer">
    Open **Offers**, create an offer, and select **Free Shipping**.
  </Step>

  <Step title="Choose where it applies">
    Add an internal name, optional shopper-facing text, experience scope, and timing. **Global** applies across eligible Jurni experiences in this shop, not every page of your Shopify website.
  </Step>

  <Step title="Set Trigger Condition">
    Choose **Minimum Amount** and enter the cart amount, or **Minimum Product Quantity** and enter the number of items. For an amount, check the currency displayed beside the field.
  </Step>

  <Step title="Review the subscription option">
    Enable **Offer free shipping with subscription products** only when a cart containing a subscription should also qualify, regardless of the amount or quantity threshold.
  </Step>

  <Step title="Save and verify Shopify checkout">
    Save the offer. Check the promotion in the supported cart, then enter a shipping address at checkout and confirm a free-shipping option is actually available.
  </Step>
</Steps>

## Match the Shopify rule

The Jurni offer and Shopify shipping configuration must agree. Check the minimum spend, eligible shipping regions, products, purchase type, and any discount restrictions with the person who manages Shopify.

The **Create Shopify Discount** switch shown in the current Jurni form is disabled. Do not treat saving this offer as creating a Shopify shipping discount.

## Example: free shipping at \$75 or with a subscription

Choose **Minimum Amount**, set the threshold to 75 in the intended currency, and enable the subscription option. This expresses two ways to qualify in Jurni: reach the amount **or** have a subscription in the cart. Configure equivalent shipping eligibility in Shopify.

Test a one-time cart below \$75, a qualifying one-time cart, and a smaller subscription cart. Check the actual shipping method after entering an address, not just the cart message.

## When the message and checkout disagree

A “free shipping” message with a shipping charge usually means the Shopify rate/discount, address, product eligibility, or other checkout condition differs from the promotion configured in Jurni. Changing the message does not change that charge.

For Shopify Pages or another cart app, confirm which system displays the promotion. For non-Shopify stores, use a [team-assisted purchase integration](/commerce/non-shopify-purchase-flows).

## Related guides

* [Offers overview](/commerce/offers-overview)
* [Shopify cart settings](/commerce/cart-display-settings)
* [Markets and currency](/commerce/shopify-markets-currency)


## Related topics

- [Offers for Shopify stores](/commerce/offers-overview.md)
- [Discounts and Promotions](/commerce/discounts-promotions.md)
- [Samples Offers](/commerce/samples-offers.md)
- [Improve ad-to-page message match](/academy/playbooks/message-match.md)
- [Gift With Purchase](/building-funnels/gift-with-purchase.md)